Check Your Microsoft Warranty Status : Surface
When I looked at the Dell Warranty Console Extension Tool 1. You can also enter serial numbers from the front page by selecting the Quick register a new product link right under the list of devices in the middle of the page. Even though I had the warranty - they had no models to replace it with so it took 5 weeks before I got a replacement. This window only has a close button. This might seem a little confusing, but it is the correct behavior.
You can enable some products with the new serial number tracking feature and some with the existing functionality by simply using different tracking dimension groups. A consumer may have warranty issues or just want to return the product; in both cases it is important to understand exactly what product they are trying to return. I just went through this process and it was a headache because I am stationed overseas and there isnt a microsoft store within reach. This helped me finished up the left over stragglers of Dell servers that are needing warranty attention. Even worst than that, they often link off to each other.
Unless you have a service plan, those repairs are coming out of pocket. I had made my purchase at a Microsoft retail location just a couple of days before the 45 day time limit for adding the plan after my purchase. It said to try again so I tried to like 6 times but it still keeps coming up with an error message. Exactly as the question states. These are validated against the serial numbers that were registered on the original invoice.
I checked my status and it wasn't registered. Paul I do have it. I typed this all in my lap with the Surface Type cover. The intention was to help companies who are struggling to manage serialized products in inventory, when they really just want to capture serial numbers for service and warranty purposes when items are sold. On another note, do you keep inventory of your computers in Spiceworks? The Serial numbers form is displayed, where you can register serial numbers, as shown in the following image.
Or, see Register your Surface. This may sound stupid, but what security risk does emailing the manufacturer a list of serial numbers pose? Thank you for all donations. When I sent it in it was in perfect condition, when I received it back, it was a paper weight, smashed. Then it opens a window that says Extended service plan. When a return order is created and the new serial number configuration is enabled, you will need to register the serial numbers for the items that are being returned when you generate the packing slip. They requested that I send them a copy of the receipt so that they could escalate the issue.
The item must be configured as described above. You can find the serial numbers by looking in the places indicated in this illustration. So I thought I could buy it later on from myservice surface website. Good thing I printed the receipt after the purchase. This is what they said they were told by their Microsoft Partner Specialist. Download the zip-file from the TechNet Gallery and unpack it to e. However, this will be a user collection, there is a user icon instead of a machine.
That's the reason for the security. So I click close and brings me back to the beginning. I purchased it online yesterday thru the myservice surface site. All in all not a bad service experience but just a caution to anyone that may have added the plan after the fact. If I check elsewhere I get this: How can I tell if my Surface is still under warranty? The Capture serial box is only applicable for advanced warehousing scenarios. The tech does indeed have a script and they have to run through it before starting the hardware replacement process.
Note that when this is option selected, the Capture serial option defaults to None and cannot be modified. Nevertheless the business rep was willing to go the extra mile and I was able to purchase Surface Pro 3 and Business Complete. I'm not allowed to send lists of any hardware to any manufacturer. A while back, Joanna posted some information about. This form is new for Microsoft Dynamics 2012 R3, and has been designed to work with a barcode scanner so that you can quickly assign serial numbers with outgoing products. So I have to do it via Excel sheet :sniff:. It is now registered with Microsoft.